Case Study
When the Bill Doesn't Add Up,
We Find the Difference.
$50,000+
Recovered in Misbilling Credits
Mount Saint Mary's University, Los Angeles
Mount Saint Mary's University
When we conducted a full telecom expense audit for MSMU in Los Angeles, we didn't just find savings on future services — we found over $50,000 in billing errors from Windstream Communications that had been silently charging the university for services incorrectly.
We documented every discrepancy, built the case, and worked directly with the carrier to secure the full credit to their account. That's the kind of work that only happens when someone goes line by line — not when a salesperson glances at your bill.
Higher Education · Telecom Audit · Billing Recovery